- We hereby declare that “Stay Tuned” is a multibrand reseller and not a manufactuer.
- All returns will be processed under the respective manufacturer’s terms and conditions.
- All products shipped out by us are with invoices, in case products lost/damaged in transit, we will aid with the reimbursment.
- We do not under-invoice any orders.
- Please follow the refund and return policy to check what products don’t fall under returns.
- We will ship out products only when we have received full payment. It will be dispatched within 48 hours (2 working days) post payment.
- These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
Thank you for accessing/shopping at http://www.staytunedbikesonline.in. This site is owned by Stay Tuned (hereinafter referred to as “www.staytunedbikesonline.in”). By accessing, shopping on this site, you indicate your unconditional acceptance of these terms & conditions. We reserve this right, in our sole discretion, to update or revise these terms & conditions. Continued use of the site following the posting of any changes to the ‘terms & conditions’, constitutes your acceptance of those changes. At “www.staytunedbikesonline.in”, we try our best to create a space where you can explore and shop for all your favorite things in a safe and secure environment. All products and information displayed on “www.staytunedbikesonline.in” constitutes an “invitation to offer”. “www.staytunedbikesonline.in” reserves the right to accept or reject your offer. Your order for purchase, constitutes your “offer” which shall be subject to the terms and conditions as listed below.
1. Eligibility to use our site
Use of the Site is available only to persons who can legally enter into contracts under applicable laws. Persons who are “incompetent to contract”, within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. “www.staytunedbikesonline.in” reserves the right to terminate your access to the Site if it discovers that you are under the age of 18 years or suffers from any other disability, as recognized under Indian Contract Act, 1872.
2. Membership
Although it’s not essential to have an account to shop with “www.staytunedbikesonline.in”, you can shop as a guest. As a member, you agree to provide true, accurate, current, and complete information about yourself as prompted by the site’s registration form. Registration where prohibited under any law shall be void. “www.staytunedbikesonline.in” reserves the right to revoke or terminate your registration for any reason at any time, without notice.
3. Electronic Communications
When you use the site or send emails or other data, information or communicate to us, you agree and understand that you are communicating with us electronically and give your consent to receive communications electronically from us periodically, when required.
4. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to “www.staytunedbikesonline.in” directly or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively referred to “Comments”) will remain “www.staytunedbikesonline.in” property. Such disclosure, submission or offer of any comments shall constitute an assignment to “www.staytunedbikesonline.in” of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the comments,thus, it exclusively owns all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise. “www.staytunedbikesonline.in” will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. “www.staytunedbikesonline.in” is and shall be under no obligation (1) to maintain any Comments in confidence; or (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no comments submitted by you to the site will be libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
“www.staytunedbikesonline.in” does not regularly review posted comments, but does reserve the right (but not the obligation) to monitor and edit or remove any comment submitted to the Site. You grant “www.staytunedbikesonline.in” the right to use the name that you submit in connection with any of the posted comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any comments you make and you agree to indemnify “www.staytunedbikesonline.in” and its affiliates for all claims resulting from any Comments you submit, we take no responsibility and assume no liability for any comments submitted by you or any third party.
5. Accuracy of Content/ Information of Products on the Web Site
While “www.staytunedbikesonline.in” strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, “www.staytunedbikesonline.in” shall have the right, on our sole discretion, to modify the price of the products, or information of the products or to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event.
Terms & Conditions
Welcome to staytunedbikesonline.in. By accessing this website and placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or making a purchase.
1. General
Stay Tuned Bikes Online is an online retailer of bicycle components, accessories, and related products from various brands.
We operate as a multi-brand reseller, and we are not the manufacturer of most products listed on this website.
By using this website, customers agree to abide by our Shipping & Delivery Policy and Refund & Returns Policy in addition to these Terms & Conditions.
2. Product Information
We make every effort to ensure that product descriptions, specifications, images, and prices are accurate.
However:
- Product images are for illustration purposes only.
- Actual product color, packaging, or branding may differ slightly from images shown.
- Manufacturers may change specifications without prior notice.
Customers are responsible for ensuring product compatibility with their bicycle or equipment before placing an order.
Stay Tuned Bikes Online will not be responsible for issues arising from incorrect product selection.
3. Pricing & Availability
All prices displayed on the website are subject to change without prior notice.
In rare situations where a product is listed at an incorrect price due to technical or human error, we reserve the right to cancel the order and issue a full refund.
Product availability is subject to stock at the time of order processing.
If a product becomes unavailable after an order is placed, we reserve the right to cancel the order and issue a refund.
4. Order Acceptance
Placing an order on staytunedbikesonline.in does not guarantee order acceptance.
Stay Tuned Bikes Online reserves the right to:
- cancel or refuse any order
- limit quantities purchased
- cancel orders suspected of fraudulent activity
If an order is cancelled after payment, the refund will be processed to the original payment method.
5. Payments
Orders will only be processed after successful payment confirmation.
We are not responsible for payment failures caused by banks, payment gateways, or technical errors during the transaction process.
6. Shipping & Delivery
Orders are processed and shipped according to the terms outlined in our Shipping & Delivery Policy.
Orders are typically delivered within 2–10 business days across India, unless otherwise specified on the product page.
Delivery timelines are estimates only and may vary due to courier delays, operational issues, weather conditions, or remote delivery locations.
Customers are responsible for providing accurate shipping details. Stay Tuned Bikes Online will not be responsible for delivery issues caused by incorrect or incomplete addresses.
7. Failed Deliveries / Return to Origin (RTO)
Customers are responsible for accepting delivery of their orders.
If a shipment is returned due to:
- refusal to accept delivery
- incorrect or incomplete address
- customer unavailable at delivery
- failure to respond to courier attempts
the shipment will be treated as Return to Origin (RTO).
In such cases, forward shipping and return shipping charges may be deducted from any eligible refund.
Repeated refusal of orders may result in cancellation of future orders.
8. Order Cancellation
Orders may only be cancelled before they are shipped.
Once an order has been dispatched, cancellation requests will not be accepted.
9. Returns & Refunds
All returns, exchanges, and refunds are governed by our Refund & Returns Policy.
Returns are only accepted in cases of:
- damaged products
- defective products
- incorrect products received
Change-of-mind returns, incorrect product selection by the customer, or used/installed products are not eligible for return.
10. Mandatory Unboxing Video Requirement
Customers must record a clear and uninterrupted unboxing video while opening the courier package.
The video must clearly show:
- the sealed courier package
- the shipping label
- the full unboxing process
- the product received
This video is mandatory evidence for claims related to:
- damaged products
- missing items
- incorrect products
Claims regarding such issues will not be accepted without a valid unboxing video recorded from the sealed state of the package.
11. Warranty
Certain products sold on staytunedbikesonline.in may carry a manufacturer warranty.
Warranty claims must be handled in accordance with the manufacturer’s warranty terms and conditions.
Stay Tuned Bikes Online may assist customers with the warranty process but is not responsible for manufacturer warranty decisions.
12. Limitation of Liability
Stay Tuned Bikes Online shall not be liable for any indirect or consequential damages resulting from:
- improper installation of products
- misuse of products
- product incompatibility
- modification of products
Customers are responsible for ensuring correct installation and safe use of purchased products.
13. Fraud Prevention
We reserve the right to cancel orders suspected of fraudulent activity or misuse of the ordering system.
Customers engaging in repeated delivery refusals, excessive returns, or suspicious activity may have their orders cancelled or accounts restricted.
14. Intellectual Property
All website content including text, images, logos, graphics, and design elements are the property of Stay Tuned Bikes Online or their respective owners.
Unauthorized use, reproduction, or distribution of website content is prohibited.
15. Policy Updates
Stay Tuned Bikes Online reserves the right to modify these Terms & Conditions at any time without prior notice.
Customers are advised to review this page periodically before placing an order.
16. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts located in Kolkata, West Bengal.
Legal Details
Legal Name:-RITABRATA PATRA
Trade Name:-STAY TUNED
Registered Address:- 1ST FLOOR, 42/G, RAJA SANTOSH ROAD, KOLKATA, Kolkata, West Bengal, 700027